Monthly Archives: March 2019

HP Laptop – Keyboard and trackpad not working

I have a HP ProBook that I acquired almost 2 years ago. It is a beautiful machine: i7, M.2 Storage, 8GB Ram, VGA, HDMI, network port, USB C, 2 USB ports and it is relatively light. Recently the track-pad stopped working so I started carrying a mouse around. Annoying but not life-threatening. But htis morning the keyboard stopped working as well. I tried quite a few things and after some frustration and trial and error I came up with a obscure option found in one of HP’s forum. It was not the comment marked as answered, but another one towards the end. 1. Turn off the laptop2. Remove AC power if plugged.3. press and Hold Power button for more than 60 seconds.4. Then, Start the Laptop as Usual. I know, I know.. It makes no sense but it does resolve the problem. Both trackpad and keyboard are back to work…

The curious case of the Right Click -> Send to -> Mail recipient

In a recent work I am delivering we remove the native Mail app from the Windows 10 image. This is common practice in order to prevent users from having multiple email clients and most importantly, to make it easy for Outlook to become the default email application. Microsoft Office comes in many different flavours and as we use SCCM for almost everything, we tend to go for Office 365 click to run installations of Office. We encountered an issue where using Click to Run versions of Office and removing the Windows Mail app, therefore forcing Outlook to the default mail application causes the Send to -> Mail recipient function on Windows 10 to crash explorer.exe After some investigation and frustrating moments, which included blaming different apps for this behaviour, I was enlightened by a post on the brilliant Dan Gough‏ blog:http://packageology.com/2017/10/fix-office-365-app-v-interaction/ The fix is relatively simple, you need to create…