I was asked provide instructions to install the SCCM console on a few desktops so that the security team can use it for Remote Tools (Control) only …
I didn’t install the console for anyone. And neither should you, instead you just need to complete the following to give your analysts the ability to use Remote Control and nothing else.
So, to do this you will need to do the following.
Firstly make sure that you add the names of the technicians you want to have access to remote tools into the Remote Tools Operators role based security group in the Administration workspace in the SCCM console.
Next, from the file directory where the SCCM console is installed (C:\Program Files\Microsoft Configuration Manager\AdminConsole\bin\i386) copy the following files into a New Folder (Name it whatever you like)
1. 00000409 (Its a folder, copy the entire folder)
2. CMrCVieiwer (Application)
Place these files onto a pen drive or somewhere sensible on the technicians PC, next you can launch the CmRcViewer application, enter the PC name of the target PC, and away you go.
Enjoy – Any questions please let me know.