Unable to Add Windows Server Update Services role

Unable to Add Windows Server Update Services role

Hi All,

recently i was at a customer site to add the SUP role on a WS2012R2 box and when i was trying to add the Windows Server Update Services, it was failing.

every time i got the error
The request to add or remove features on the specified server failed.
The operation cannot be completed, because the server that you specified requires a restart.

The first couple of times, i rebooted as i tough that could be something related as i was doing some other changes, but after that i noticed that it was not it.

Event viewer, under Setup, was giving me the error:
Update UpdateServices of package UpdateServices-CoreService-Package failed to be turned on. Status: 0x80070bc9

And looking at the error, i discovered this: The requested operation failed. A system reboot is required to roll back changes made.

i did a bit of research, i discovered that the “Logon as a service” policy was being managed by GPO and the NETWORK, SERVICE, IIS_WPG (or IIS_IUSRS) were not there. adding it, performing a gpupdate /force and reboot did fix the problem

note: on iis7/8 the group you add should be IIS_IUSRS but older version may be IIS_WPG. For more info about this, check http://www.iis.net/learn/get-started/planning-for-security/understanding-built-in-user-and-group-accounts-in-iis


Raphael is a 9 times Microsoft MVP with over 20 years of experience in IT, in which 13 years have been dedicated to System Center and Automation. His extended experience has been developed through several IT roles, from first-line support to principal consultant, towards a wide range of clients and sectors. One of the four MVPs in Enterprise Client Management in the UK, Raphael holds more than 30 Microsoft certifications and is an MCT (Microsoft Certified Trainer). Since 2008, Raphael has been providing Microsoft trainings from basic to advanced levels in several categories. Throughout his career, Raphael has joined as speaker in well-known events such as TechEd and Gartner Security Risk Management. He also organised community events and lectured around the world, sharing best practices and knowledge within the industry. Bilingual in English and Portuguese, Raphael has authored diverse articles published in Microsoft's TechEd, served as the editor-in-chief of a magazine focused on System Center in Brazil and wrote two books: "Understanding System Center 2012 SP1 Configuration Manager: The walkthrough book" and "System Center 2012 R2 Configuration Manager: Automation from Zero to Hero".

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